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Business Process Management (BPM)
Strategic Planning
This course is designed to establish customer to business alignment, to ensure cross-functional process accountability, and to establish matrix to drive customer satisfaction and business performance.
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Process Owner
The course is designed to impart process management skills, knowledge and abilities, as well as managing an effective process support team.
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Process Team Member
This course introduces Business Process Management to process team members and enables them to actively participate in the process management process.
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