ABOUT SSQ

Please select all that apply. Press Ctrl to make multiple selections.

Which quality and process improvement methods have been implemented in your organization?

Balanced Scorecard Basic Structured Problem Solving Business Process Management Cascading Metrics / Mgmnt by Objective DFSS Lean Lean Six Sigma Six Sigma Voice of the Customer Other

Indicate the top three issues your firm is hoping to address, with you performance improvement initiatives.

Reduce costs Reduce cycle time Reduce rework, errors and waste Increase competitiveness Improve customer satisfaction Increase shareholder value Change the culture Improve quality Other